Refund & Returns Policy

We accept returns within 14 days of delivery for unused, non-custom items.

Eligibility:

  • Must be returned in original condition and packaging

  • Custom-built watches or limited edition dials are not eligible for returns unless defective

Return Shipping:

  • Buyer is responsible for return shipping costs unless item is defective

Refunds:

  • Processed once we receive the returned item and inspect it

  • Original shipping cost is non-refundable

To initiate a return, please contact us at info@carbonchrono.com with your order number.